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Cancellation & Refund Policy

At FantasyPrixon, we strive to provide a seamless and enjoyable experience for all our users. However, we understand that there may be situations where you need to cancel your participation or request a refund. This policy outlines how cancellations and refunds are handled on our platform.

  • 1. User-Initiated Cancellations

    Before the Contest Begins: You may cancel your entry before the contest starts, as long as it is within the time frame specified on the contest details page. Once canceled, the entry fee will be refunded to your FantasyPrixon account balance.

    After the Contest Starts: Cancellations are not permitted once the contest has started. Entry fees become non-refundable as contest outcomes are determined based on real-world player performances.

  • 2. FantasyPrixon-Initiated Cancellations

    Insufficient Participants: If a contest does not gather the required number of participants, FantasyPrixon reserves the right to cancel it. In such cases, all entry fees will be fully refunded.

    Technical Issues: In the event of technical errors, server disruptions, or unforeseen circumstances that compromise the fairness of the contest, we may cancel the event. A notification will be sent, and entry fees will be refunded.

    Rule Violations: If a contest is canceled due to breaches of the Fair Play Policy, refunds may not be provided to users responsible for the violations.

  • 3. Refund Policy

    Refunds will typically be issued under the following circumstances:

    • Contests canceled by FantasyPrixon.
    • User-initiated cancellations made before the contest begins.
    • Errors related to billing or payment.

    Refund Process: Refunds are credited to your FantasyPrixon account balance. You may use this balance for future contests or request a withdrawal in line with our withdrawal policies.

    Non-Refundable Situations: Refunds will not be granted in the following cases:

    • Disqualification due to violations of platform rules.
    • Losses incurred based on the performance of your selected players.
    • Requests made after the contest has started or ended.

  • 4. Withdrawing Your Account Balance

    Requesting a Withdrawal: You can withdraw your account balance at any time, provided it meets the minimum withdrawal threshold. Withdrawals will be processed to the payment method linked to your account.

    Processing Time: Withdrawal requests are typically processed within 3-5 business days, though times may vary depending on your payment provider.

    Withdrawal Fees: A nominal processing fee may apply. Any fees will be displayed during the withdrawal process.

  • 5. How to Request a Cancellation or Refund

    Contact Support: To cancel a contest entry or request a refund, contact our support team at . Please include your account details, the contest in question, and the reason for your request.

    Review Process: Our team will review your request and respond within 24-48 hours. Additional information may be requested to complete the review.

  • 6. Updates to This Policy

    FantasyPrixon may revise or update this Cancellation & Refund Policy as needed. Updates will be posted on this page, and we encourage users to review the policy periodically. Continued use of the platform after changes indicates acceptance of the revised terms.

  • 7. Contact Us

    If you have any questions or concerns about this policy, please contact us at .